Employees and customers are increasingly reliant on the digital services provided to them, so understanding their relationship with that technology is critical to an organization’s success. In this session Jon Hodgson, Aternity’s Principal Scientist, will discuss their exciting vision for DEM, which blends device-centric technical telemetry with user-centric telemetry & feedback to understand the true human impact of application issues. Get a sneak peek into the future of Aternity DEM!