Monitoring the performance of applications, as perceived by your users, provides a critical view into the quality of your end users’ digital experience. You are probably familiar with the concept of “signatures” for your critical business applications, but tracking response times is only one part to understanding the true end user experience. You need to make sure that performance meets expected XLAs and SLAs based on user personas, as well as ensuring that business processes are optimized to prevent any delays that might impact the bottom line. In this session, we will introduce advanced scripting techniques that will help maximize the value from your business activity monitoring.