Andrew is a senior analyst at Forrester, serving infrastructure and operations professionals. Andrew’s research focuses on helping companies improve the technology experience of their employees. Specifically, his coverage area focuses on all the key components of the digital workspace, such as enterprise mobility, traditional client computing (Windows, macOS, and ChromeOS), unified endpoint management (UEM), virtual desktop infrastructure (VDI), end user experience management, bring your own device (BYOD), and device as a service (DaaS). He also looks at how companies can transform the physical working environment to improve employee experience. Andrew is a frequent keynote speaker at industry events, and his insights have been included in publications such as BizTech Magazine, ComputerWorld, CNN, TechTarget, and ZDNet. Andrew is based in Boulder, Colorado.