Name
Service Desk Automation to Empower the Digital Workplace
Date & Time
Wednesday, October 28, 2020, 2:30 PM - 3:00 PM
Dennis Perpetua
Description

As companies adapt to support a distributed workforce, service desk models are shifting to baseline performance both inside and outside of the office. In this session, we’ll cover how self-healing and autoremediation are evolving with modern operating systems and hardware, and how it all leads to XLAs in order to have a real 360 view of the employee experience. 

Session Type
Educational Session
Virtual Session Link